CQC Compliance Consultant

Committed to Improving Outcomes
Through Consultancy, Mentorship, Training

Expert Support for Your Care Service

Whether you’re a domiciliary care service, care home, or other health or social care provider, Quality Care Consultant Services Ltd is here to help you achieve and maintain outstanding care standards.

Led by Tracey McGee, a highly experienced CQC Compliance Consultant, we offer tailored consultancy services to support your business and ensure you’re fully compliant with CQC regulations.

We understand that the care industry can be challenging, but with our expert support, you’ll feel confident and competent in your approach around evidencing compliance and governance and, improving outcomes for people using your service.

If you’re ready to elevate your service, improve your audit processes, or prepare for a CQC inspection, you’ve come to the right place.

What our clients say

Niamh Campbell

via LinkedIn

I attended Tracey’s Effective Person-Centered Care Plan Writing virtual training and would recommend this to anyone needing support with their care plans. Tracey led a very structured, engaging, and informative session, and is clearly very knowledgeable about CQC and the regulations. I would highly recommend Tracey and her services to anyone who required support with any aspects of their care business.

Nicola Beal

via LinkedIn

Tracey has recently visited our service for a Mock Inspection. We knew we had a lot of work to do after the pandemic to get up to speed with our audits, compliance, and legislation changes. Tracey demonstrated a professional, knowledgeable, and thorough approach. Her insights provided us with the oversight required to maintain or exceed our ‘Good’ rating. Tracey’s support has made us more confident than ever, and we look forward to continuing our work with her.

Julia Bruce

via LinkedIn

I attended Tracey’s training session on leadership and management in care homes, and found it informative, with room to reflect on the information being given. Tracey is engaging and knowledgeable—a really useful and enjoyable session.

Claire Gilbert

via LinkedIn

I have had the pleasure of knowing Tracey through our connections and working history in Norfolk for many years.
Tracey has a wealth of knowledge and experience within Health and Social Care and is one of those people who ‘gets it’ Tracey is a brilliant communicator, creative with solutions and supportive in her approach which is why she is always busy and in demand.
It is always a good idea to have Tracey’s professional help, guidance and support as her motivation is infectious and this drives her excellent results with clients and colleagues.
I really hope our working paths cross again in the future. Congratulations on all you are achieving 🙂

Sibongile Mabena

via LinkedIn

Thank you Tracey for your exceptional support during a compliance visit. Your expertise, attention to detail and understanding made the whole process enjoyable. You demonstrated a thorough knowledge of compliance protocols and provided a clear actionable guidance to help us move forward. I highly recommend Tracey McGee

Marge N.

via LinkedIn

I highly recommend Tracey McGee (Quality Care Consultant Services). I reached out to Tracey when I started a new role and wanted guidance and support. She responded quickly and set up a meeting. After working with her for a few hours, it was clear that she has extensive knowledge and expertise in her field. Tracey’s guidance has not only improved my skills and knowledge, but also boosted my confidence. She is professional, hardworking, and passionate about mentoring others. If you are a healthcare provider in need of support or mentorship, I urge you to reach out to Tracey McGee. Don’t wait until you’re overwhelmed to seek help.

Gary Foley

via LinkedIn

Tracey’s an absolute star!
We worked together with a service that had a Notice of Decision to make real improvements and address numerous breaches of regulations.
This was all done with positivity and has made a measurable difference to everyone involved with the home.
If you’re after someone with an eye for detail who’ll drive and evidence improvements then look no further than Tracey.
She’s great!

John Charlesworth

via LinkedIn

Tracey has (and continues to be) invaluable help to us at Corton Care. Her expansive knowledge coupled with a real willingness to help and advise has made a real difference to our development process. Tracey’s approach is both very professional and detailed with a complete understanding of the whole care and compliance sphere. I would not hesitate to recommend her services.

Claire Carney

via LinkedIn

I originally met Tracey when she ordered some balloons from me. When I later started writing a book about balloon activities and how they could be used in a care setting to help retain key independence skills, Tracey was a huge help regarding things to take into account. She also helped to facilitate an in-person activity session in a local care setting which was an extremely valuable learning experience. Seeing Tracey in her work environment, it quickly became evident how experienced, empathetic, dedicated and knowledgeable she is when dealing with both residents and staff. I am extremely grateful for the support Tracey was so kind to offer and have absolutely no doubt that her expertise would be hugely valuable to those who engage her services.

Colin Newton

via LinkedIn

Tracey designed and delivered some care plan training to our team which was very effective and well received by the participants. I would happily recommend Tracey to support your care business.

Gemma Bloomfield

via LinkedIn

Tracey recently carried out a very thorough mock inspection of my services. As a provider it’s crucial that we are open to feedback from an external source, as our aim is always to put the people we care for at the heart of our service delivery and achieve the highest standards. Tracey was friendly but thorough in her approach and sought feedback from a variety of stakeholders. We have received our detailed report and recommendations and we look forward to working through these as team, and formulating our action plan. Thanks Tracey and we hope to work with you again in the future.

Martin Rix

via LinkedIn

Tracey helped us with some consultancy work and she was very helpful. I was impressed with both the quality of her work and approach.

Craig B.

via LinkedIn

Tracey first stepped into our organisation almost a year ago and carried out a CQC style mock inspection, she left no stone unturned and supported us to create a service improvement plan. We then asked Tracey to continue to support us to meet all the recommendations she had made and as a result we cannot wait for the next time that CQC review our rating, we are currently rated good but truly believe we are now knocking on the door for outstanding. Tracey has also provided support in recruiting a fantastic management team, the development of bespoke policies and procedures and more recently tender writing which has resulted in the company receiving a fantastic quality rating as part of the procurement process. Tracey has been an absolute asset to our management team in terms of mentoring/coaching and has been instrumental in instilling a reflective practice approach to everything we do! We will continue to work closely with Tracey long into the future and I honestly cannot recommend her services enough! An absolute professional, extremely knowledgeable and a wonderful human being. Thank you Tracey.

Sarah Marsden

via LinkedIn

My company used Tracey’s services for a mock inspection and consulting in order to ensure we were at the top of our game with CQC compliance, Tracey was wonderful to work with, She has extensive knowledge and really knows her sector, She put together clear plans without overwhelming us and was a pleasure to work alongside. we are very happy we have found her and know we will have a long term relationship with her services. I would not hesitate to recommend her services to any other provider.

Rebekah Bedingfield

via LinkedIn

I contacted Tracey to help us get back on track with CQC regulation. Tracey devised a working plan that was both clear and achievable. She reviewed one of our care plans and was able to find areas for improvement. CQC came to inspect quicker than we could implement all ideas and changes but we able to demonstrate that we were working for improvement!

Nick Boers

via LinkedIn

Not many people have the opportunity of being coached by a great person – but my team did. Acquire Care asked Tracey McGee to help with Quality Assurance support including the writing of care plans. She was only with us for a few months but the care plans are now amazing. I was impressed how she gelled with the team and made her sessions fun as well as instructive. Tracey has knowledge as well as being a friendly person plus is reliable. She would be an asset to any company.

Tim Dallinger

via LinkedIn

Tracey has just completed an excellent peice of consultancy work for my company. She undertook an audit of a home care service and supported them to develop and action plan to address local authority contract monitoring concerns. This involved both site visits and remote support. Tracey is the consumate professional and is diligent and tenacious. Our client sent us a lovely thank you letter, extract “would just like to give a big thanks to you both for all of your help and guidance over the last couple of months regarding the report. We appreciate the time it has taken to get to the stage we are at now, and it is due to your guidance that we feel very confident moving forward.” You can’t get a better recommendation that that can you.

Rachel Bryan

via LinkedIn

Tracey is a very reliable and thorough Care Quality Consultant. Having worked on a number of projects here at Care Improvement Associates, we have always found her to be a friendly and proactive professional who works to ensure the best outcomes for clients. The reports produced by Tracey are thorough with clear action plans. Her completed projects have resulted in care providers asking for her to return to mentor and support them to implement the action plan she has recommended. Tracey is very well equipped with the knowledge and expertise to support care providers on their care quality and improvement journey.

Kerry Wright

via LinkedIn

Tracey and I are connected through a Consultancy Forum, and despite being quite new into this new way of working Tracey has picked up on things so quickly, engaged with people so well and inspired individuals like myself with her ‘can-do’ attitude.
I am looking forward to many more months and indeed years of connecting with Tracey, learning and sharing together.

Our CQC Compliance Consultancy Services

Our CQC Compliance Consultant helps provide you with the tools and knowledge to ensure your service meets the highest regulatory standards. Whether you’re preparing for a CQC inspection or aiming to improve your overall rating, we offer the following services:

CQC Mock Inspection

One of the most effective ways to prepare for your CQC inspection is by conducting a mock inspection. Tracey’s thorough, detailed, and insightful mock inspections give you a clear picture of how your service measures up against the CQC’s standards. You’ll receive a comprehensive action plan that highlights any areas that need improvement, along with practical steps to enhance your service.

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Recruitment & Induction Support

Recruitment and induction are key to maintaining a high standard of care. We offer expert recruitment and induction support to ensure that your care team is not only compliant with CQC standards but also equipped with the right skills and values. From writing job descriptions to conducting interviews and ensuring your induction process is robust, we guide you every step of the way to build a caring, capable team.

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Coaching and Mentoring

Our coaching and mentoring services are designed to support your leadership team and staff in driving improvements across your service. Tracey provides personalised coaching to help you develop your leadership skills, address challenges, and create a positive culture within your care service. Whether you’re a new manager or an experienced leader, coaching and mentoring can unlock your team’s potential and ensure you are providing the best care possible.

CQC Compliance Audits

We conduct detailed compliance audits to assess how well your service is performing against CQC’s key questions and quality indicators. By identifying potential gaps in your compliance, we help you implement improvements before your next inspection, ensuring that you maintain your ‘Good’ or ‘Outstanding’ rating.

Registered Manager Preparation Support

Navigating the process to become a Registered Manager can be complex. Let us guide you through the application and interview process. Our support will help you feel confident and prepared to achieve your goal to be a CQC Registered Manager who is confident and competent they can fulfil the role.

Accreditations

Achieving Good Outcomes For People Using Your Service

At Quality Care Consultant Services Ltd, we believe that person-centred care should be the cornerstone of every care service. That’s why we focus on helping you build systems that prioritise the individual needs, preferences, choices and well-being of your clients.

With person-centred care, every decision made about care and support is personalised, involves the person and tailored to each individual, ensuring they receive the best possible support.

Our training and consultancy services are designed to empower your team to adopt a skill and asset based approach around in everything they do, whether it’s through effective care planning or promoting dignity, respect, and independence with high quality care delivery.

Get in Touch Today

If you’re ready to take your care service to the next level and ensure you’re fully compliant with CQC regulations, Quality Care Consultant Services Ltd is here to support you every step of the way. Whether you’re looking for expert guidance following a less than favourable rating, looking for general support on CQC compliance, or preparation for your next inspection, we have the experience and dedication to help you succeed.

Don’t wait until your next CQC inspection to make improvements—reach out to us today to see how we can support you in achieving outstanding care.

Contact Tracey for quick chat and learn more about her approach and services offered.