Privacy Policy

Last Updated: 1st June 2025
This Privacy Policy describes how Quality Care Consultant Services Ltd. (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website Https://Qualitycareconsultantservice.com and purchase our products.

1. Who We Are
   We are Quality Care Consultant Services Ltd, a company registered in Companies House 12664356 with our registered office at Grovedell House, 15, Knightswick Road, Canvey Island, Essex SS8 SPA. You can contact us at tracey@qualitycareconsultantservice.com
2. Information We Collect
   We collect personal information when you:
   • Visit our website
   • Register for an account
   • Place an order
   • Subscribe to our newsletter
   • Contact us via email or form
   This information may include:
   • Name
   • Email address
   • Postal address
   • Phone number
   • Payment details (processed securely via third-party providers)
   • Purchase history
   • IP address and browser information (via cookies)
3. How We Use Your Information
   We use your personal data to:
   • Process and fulfil orders
   • Communicate with you regarding your order
   • Send order confirmations and updates
   • Provide customer support
   • Improve our website and services
   • Send marketing communications (only with your consent)
4. Sharing Your Information
   We do not sell or rent your personal data. However, we may share your information with trusted third parties, including:
   • Payment processors (e.g., Stripe, PayPal)
   • Delivery and logistics companies
   • IT and hosting providers, if required
   • Legal or regulatory authorities, if required
   All third parties are required to respect the security of your personal data.
5. Cookies
   We use cookies to improve your browsing experience and analyse website traffic. You can manage or disable cookies in your browser settings. For more details, please refer to our Cookie Policy.
6. Your Rights
   Under data protection law (including the UK GDPR), you have rights over your personal data, including:
   • The right to access your data
   • The right to correct inaccuracies
   • The right to have data erased (“the right to be forgotten”)
   • The right to object to or restrict processing
   • The right to data portability
   • The right to withdraw consent at any time (where applicable)
   To exercise these rights, please contact us at tracey@qualitycareconsultantservice.com
7. Data Retention
   We keep your personal data only as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.
8. Security
   We take reasonable steps to protect your information using appropriate technical and organisational measures. However, no system is entirely secure, and we cannot guarantee absolute security.
9. Third-Party Links
   Our website may contain links to third-party websites. We are not responsible for their privacy practices, and you should review their policies separately.
10. Changes to This Policy
    We may update this Privacy Policy from time to time. The latest version will always be posted on our website, with the “Last Updated” date at the top.
11. Contact
    If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
    Email: tracey@qualitycareconsultantservice.com